Refund and Returns Policy

Effective Date: December 4, 2024

At Gain Invest, we are committed to ensuring your satisfaction with our products and services. If for any reason you are not completely satisfied with your purchase, we offer a clear and fair Refund and Returns Policy. Please read the following policy carefully to understand how we handle returns, refunds, and exchanges.

1. Returns

We accept returns for most products and services purchased from our website, gaininvest.click, within 30 days from the date of purchase. To be eligible for a return, the following conditions must be met:

  • The product must be in its original, unused condition, with all original packaging, labels, and materials.
  • You must provide proof of purchase, such as your order number or receipt.
  • Returns must be initiated within 30 days of receiving the product or service.

Non-returnable Items:

  • Customized or personalized products.
  • Digital products or services that have already been accessed or downloaded.
  • Any items marked as final sale.

2. Refunds

Once your returned product or service has been received and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase process. Please note:

  • Shipping charges are non-refundable unless the return is due to an error on our part or the product is defective.
  • If you received the product as a gift, the refund will be issued to the original purchaser.

3. Exchanges

If you prefer to exchange an item for a different size, color, or model, we accept exchanges within 30 days of purchase. To initiate an exchange:

  • Contact our customer service team at info@gaininvest.click with your order number and the item you wish to exchange.
  • The product must be returned in its original condition, and the customer is responsible for any additional shipping costs associated with the exchange.

4. How to Request a Return or Refund

To initiate a return or request a refund, please follow these steps:

  1. Contact our customer service team at info@gaininvest.click with your order details.
  2. Provide your order number, a description of the issue, and whether you would like a return, exchange, or refund.
  3. We will send you detailed instructions on how to proceed with your return or exchange.

5. Shipping Costs for Returns

For most returns, the customer is responsible for shipping costs unless the return is due to a mistake on our part or the product is defective. We recommend using a traceable shipping service to ensure the product is safely returned.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact our customer service team immediately at info@gaininvest.click. We will arrange for a return or exchange at no additional cost to you.

7. Contact Information

For any questions about our Refund and Returns Policy, or if you need assistance with a return, exchange, or refund, please contact us:

  • Email: info@gaininvest.click
  • Phone: 707-453-0569
  • Address: 1230 Fairway Drive, Vacaville, California, United States

We are committed to making your shopping experience with Gain Invest as easy and convenient as possible. Thank you for choosing us!